Delivery & Handling
BYJO processes orders for delivery from Monday to Friday, excluding public holidays. Orders received on weekends and public holidays in Kuala Lumpur will be processed the next business day.
Domestic delivery within Malaysia (East & West Malaysia) will be delivered and dispatched from Kuala Lumpur via Pos Laju Malaysia for standard delivery that will take 3-5 working days.
BYJO offers worldwide delivery with express delivery via Aramex or DHL that will take up to 15 working days.
BYJO is not responsible for merchandise risk of loss after the courier has delivered the order to the given address. We do not take responsibility if the courier could not deliver the package in time due to incomplete address, misspelled address or no recipient at the address.
Once your order has been shipped, you will receive an email with your tracking information.